Privacy Policy

1 Who we are

PlotRadar Ltd is the data controller responsible for your personal data. We are a company registered in England and Wales.

Company name: PlotRadar Ltd
Registered address: [Insert registered address]
Contact email: support@plotradar.co.uk

If you have any questions about how we handle your personal data, please contact us at the email above.

2 Data we collect

We collect the following categories of personal data:

Information you provide to us

• Email address — when you join our waitlist, create an account or contact us
• Name — when you complete the contact form or create an account
• Billing information — when you subscribe (processed by our payment provider; we do not store card details)
• Preferences — your development type preferences, location filters and alert settings within the platform
• Communications — any messages you send us via the contact form or by email

Information we collect automatically

• Usage data — pages visited, features used, time spent on site, clicks and interactions
• Device and browser data — browser type, operating system, screen resolution, IP address
• Cookies and tracking technologies — see Section 6 for full details
• Referral source — how you found our website (e.g. search engine, social media, direct)

3 How we use your data

We will never sell your personal data to third parties or use it for purposes other than those described above without your explicit consent.

4 Legal basis for processing

We process your personal data on the following legal grounds under UK GDPR:

• Contract performance — to deliver the PlotRadar service you have subscribed to
• Legitimate interests — to improve our platform, prevent fraud and manage our business operations, where these interests are not overridden by your rights
• Consent — for marketing emails and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.
• Legal obligation — where we are required to process data to comply with applicable law

5 Data sharing and third parties

We share your data only with trusted third-party service providers who assist us in operating our platform. All third parties are contractually required to handle your data securely and in accordance with UK GDPR.

• Email delivery — MailerLite or similar, for sending alerts, newsletters and transactional emails
• Payment processing — Stripe or similar, for subscription billing. We do not store your card details.
• Analytics — Google Analytics or similar, for understanding site usage (subject to your cookie preferences)
• Hosting and infrastructure — cloud hosting providers for our website and platform

We do not transfer your personal data outside the UK or EEA unless appropriate safeguards are in place (such as standard contractual clauses).

We may disclose your data if required to do so by law, or in connection with legal proceedings, or to protect the rights and safety of PlotRadar, our users or others.

6 Cookies

We use cookies and similar technologies on our website. You can manage your cookie preferences at any time using the cookie banner or the Cookie Policy link in the footer.

For full details of the cookies we use, please see our Cookie Policy.

7 How long we keep your data

• Waitlist data — retained until you unsubscribe or request deletion, or until 12 months after our launch date if you have not converted to a paid subscriber
• Subscriber data — retained for the duration of your subscription and for 2 years thereafter for legal and accounting purposes
• Contact form submissions — retained for 12 months from the date of submission
• Analytics data — retained in aggregated, anonymised form indefinitely; individual-level data retained for up to 26 months

After the applicable retention period, your data is securely deleted or anonymised.

8 Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to ask us to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restrict processing — to ask us to limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please email support@plotradar.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.

9 Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction. These measures include encrypted data transmission (HTTPS), access controls, regular security reviews and secure third-party providers.

No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the ICO as required by law.

10 Third-party links

Our website may contain links to third-party websites. These sites have their own privacy policies, which we have no control over and are not responsible for. We encourage you to review the privacy policy of any third-party site you visit.

11 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by email (if you are a subscriber or on our waitlist) and by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12 Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us: